Shipping Policy

Delivery Areas

We deliver fresh seafood to the following regions. All deliveries are made in temperature-controlled packaging to ensure maximum freshness from our store to your door.

Delivery Fees

• Standard delivery is AUD $10 for orders below $100.
• Free standard delivery on orders of $100 or more.
• Delivery eligibility and available days are confirmed at checkout.

Express Delivery

Need your seafood sooner? Choose express delivery for eligible Gold Coast addresses, Monday–Friday, when you order before 12pm (noon), Queensland time. Your order is delivered within one hour.

Express delivery costs an extra AUD $15 on top of any standard delivery fee. That means $25 delivery for orders below $100, or $15 for orders of $100 or more. Express availability is confirmed at checkout.

Click & Collect

Prefer to pick up in person? Online click & collect is available at Varsity Lakes only:

• Varsity Lakes: 20 Casua Dr, Varsity Lakes QLD 4227

Our Varsity Lakes store is open Monday–Saturday 7am–6pm and Sunday 7am–5pm. Choose Pickup at checkout and follow your collection instructions. Labrador remains open for in-store shopping; all online orders and enquiries are handled by Varsity Lakes.

Freshness Guarantee

All our seafood is sourced fresh daily from Australian waters and our trusted suppliers. We pack orders in insulated, temperature-controlled boxes with ice to maintain the cold chain during delivery. If you are not satisfied with the freshness or quality of your order, please contact us within 24 hours of delivery.

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